We build speed into our supply chain.
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MADRID OFFICE
CALLE DE BRAVO MURILLO 25-6 5A
28015 MADRID
SPAIN
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FAQ
Take a look at our commonly answered queries
WHERE ARE YOU LOCATED?
Our headquarters is in Dhaka, Bangladesh, while our design studio is based in Madrid, Spain.
WHERE ARE YOUR FACTORIES LOCATED?
We work with a wide range of the most reliable factories from Bangladesh. In addition, we have a handful of reliable connections in China.
WHAT REGIONS DO YOU SPECIALIZE IN SOURCING FROM?
- BANGLADESH
- CHINA
- HONG KONG
- PAKISTAN
WHAT IS THE MINIMUM ORDER QUANTITY (MOQ)?
The MOQ is 600–800 pcs per style/colour. However, the MOQs may be negotiable depending on factors such as fabrications, factories, and the level of customisation required.
WHAT ARE YOUR PAYMENT TERMS?
- LETTER OF CREDIT (L/C): AT SIGHT, DEFERRED
- TELEGRAPHIC TRANSFER (T/T): 45% ADVANCE PAYMENT, 55% BALANCE PAYMENT UPON COMPLETION OF GOODS
WHAT IS YOUR LEAD TIME FOR SAMPLING?
- Proto sample: 14 to 21 days
- Fit sample: 7 to 14 days (after approval)
- Pre-production sample (PPS): 7 days before bulk production
WHAT IS YOUR LEAD TIME FOR PRODUCTION?
60 TO 90 DAYS.
HOW DO YOU HANDLE QUALITY CONTROL?
- Pre-production check
- In-line inspection
- Final AQL inspection
HOW DO YOU SELECT YOUR FACTORIES?
- Production Capacity and Capabilities
- Quality Standards and Certifications
- Ethical Labour Practices and Compliance
- Pricing and Lead Time
- Specialized Machinery
HOW DO YOU ENSURE ETHICAL SOURCING AND COMPLIANCE?
- We conduct factory audits and maintain certifications
- We ensure working with factories that adhere to labour laws, fair wages, safe working conditions, and environmental regulations
DO YOU WORK WITH SMALL/START-UP BRANDS?
Yes! We specialise in scaling with growing brands.
DO YOU ASSIST WITH TECH PACK DEVELOPMENT?
Yes! Our in-house designers create detailed tech packs with flat sketches, measurements, grading, etc.
CAN YOU REPLICATE A SAMPLE WE ALREADY HAVE?
- Reverse-engineer the design
- Source matching materials
- Produce a cost-effective version
WHY DO WE NEED TO PROVIDE REFERENCE SAMPLES? ISN’T THIS COPYING?
Reference samples are not intended for copying designs but act as a visual guide to communicate your desired fit, silhouette, and construction techniques. They assist our designers and manufacturers in understanding your vision more clearly. We emphasize the importance of using reference samples appropriately and ethically to maintain originality in your designs.
CAN WE MAKE CHANGES TO PRODUCTS YOU HAVE ALREADY DEVELOPED?
YES.
WHAT’S INCLUDED IN A FINAL INSPECTION REPORT?
- ORDER DETAILS: PO number, style name, style number, inspection date, inspector name, factory name, factory location, quantity, etc.
- PICTURES AND VIDEOS
- SAMPLES CHECKED: randomly selected units
- DEFECTS ALLOWED: minor and critical (based on AQL)
- DEFECTS FOUND: minor and critical
- DEFECTS TYPE
- CORRECTIVE ACTIONS: rework instructions or root cause analysis
- AQL RESULT: PASS/FAIL with severity level